Friday, April 03, 2020

Moderate Service Outage

The OCF is currently investigating a service outage that has disrupted various services such as our main website (ocfweb), ircbot, Keycloak, and more. All other services, such as web hosting and mirrors, should be functioning as normal.

We will update this post once we have more information on the situation.

Update 01:03 PM: Updated the scope of the outage to include ocfweb.

Update 01:21 PM: The issue has been traced back to internal DNS issues and has now been resolved. We will continue to monitor our services for issues.

Wednesday, March 18, 2020

Major Service Outage

Many OCF services are currently unavailable, including the OCF website and personal/group web hosting services.

We are investigating the issue and will update this status post as we learn more.

Update 10:10 AM: We have resolved the root problem and are gradually bringing services back up

Update 10:48 AM: We believe all services are operational. We are continuing to monitor. If you're having issues, please send us an email at help@ocf.berkeley.edu.

Tuesday, March 10, 2020

Extended Lab Closure

The OCF will be closed until further notice in the interest of public health.

Due to the large amount of traffic OCF gets during our opening hours, we have decided it would be best to close the lab to prevent possible spread of the coronavirus.


We apologize for any inconvenience that this may cause, and if you are in urgent need of technology resources or printing, the following places provide computers and printers for use:

- Unit 1, 2, and 3 Academic Center
- Foothill Academic Center
- Clark Kerr Academic Center
- Moffitt Library
- Doe Library
- Jean Gray Hargrove Music Library
- Art History/Classics Library
- Environmental Design Library
- Physics Library
- and more


OCF services besides the physical lab space, including webhosting and mail, are expected to remain available throughout the closure.

We will constantly evaluate the situation and reopen when it improves.

Thanks for Flying OCF!

- The OCF Staff


Thursday, January 23, 2020

Major Service Outage

Due to a unexpected issue, certain OCF services are currently down, including the OCF website, account creation and Mastodon. Group web hosting is still functioning as expected.

We will update this post as we have more information on the situation.

Update (Jan 24, 12:46am): We have restored all service and will continue to monitor our services for issues.

Tuesday, November 12, 2019

Student Group Account Management Outage

We are currently experiencing an outage in the API for CalLink, resulting in all users being unable to manage group accounts associated with student groups. More information will be provided later.

Thursday, November 07, 2019

Web Server Outage

Due to a compromise on our web server, our web server has been inaccessible since 8:00am 11/7/2019. We are working to resolve the issue.

Update: The issue was resolved around 10:15am and everything appears to be working correctly.

Monday, October 28, 2019

PG&E PSPS not expected to impact service availability

Due to the Public Safety Power Shutoff, campus has moved power entirely to its local co-generation plant. Because of this, campus buildings, including MLK, are closed. The OCF Lab has been and will be closed throughout the duration of the outage. We do not know yet when we will reopen.

Other OCF services, including webhosting and mail, are expected to be available throughout the PSPS as we hope to have co-generation power available. We have disabled our high performance computing cluster and turned off non-essential servers to reduce power consumption.

We will post any further updates here.

Update 10/28 11:30pm: The OCF Lab will reopen tomorrow Tuesday Oct 29 with our regular hours from 9am-8pm.