Tuesday, November 12, 2019

Student Group Account Management Outage

We are currently experiencing an outage in the API for CalLink, resulting in all users being unable to manage group accounts associated with student groups. More information will be provided later.

Thursday, November 07, 2019

Web Server Outage

Due to a compromise on our web server, our web server has been inaccessible since 8:00am 11/7/2019. We are working to resolve the issue.

Update: The issue was resolved around 10:15am and everything appears to be working correctly.

Monday, October 28, 2019

PG&E PSPS not expected to impact service availability

Due to the Public Safety Power Shutoff, campus has moved power entirely to its local co-generation plant. Because of this, campus buildings, including MLK, are closed. The OCF Lab has been and will be closed throughout the duration of the outage. We do not know yet when we will reopen.

Other OCF services, including webhosting and mail, are expected to be available throughout the PSPS as we hope to have co-generation power available. We have disabled our high performance computing cluster and turned off non-essential servers to reduce power consumption.

We will post any further updates here.

Update 10/28 11:30pm: The OCF Lab will reopen tomorrow Tuesday Oct 29 with our regular hours from 9am-8pm.

Wednesday, October 23, 2019

Webhosting outage

Since about 6am this morning, webhosting has been unavailable. We are investigating the issue.

Update 11:27am: University IST has blocked our server due to a user compromise. The issue has been resolved on our end and we are waiting for them to unblock us.

Update 1:15pm: All services appear to be fully functional.

Update 2:15pm: A lingering network misconfiguration resulted in downtime from aroximately 2:00pm - 2:10pm. The issue has been resolved.

Tuesday, October 08, 2019

Downtime and Lab Closure due to PG&E Public Safety Power Shutdown

Campus has notified us that we are likely to lose power early Wednesday (10/9) as part of the PG&E Public Safety Power Shutdown (PSPS). The lab will be closed and all OCF services will be offline starting Tuesday night until power is restored. Campus has indicated that power may be off for 48 hours or more. We will be posting updates about lab closure and service status on this blog, so check back for updates.

Update 10/8 10:50PM: We will be starting to shut down services at 1AM.

Update 10/9 10:40PM: Since we did not lose power within the 8-10PM timeframe indicated tonight by PG&E, we are turning our most critical servers back on until we hear a definitive time. We're sorry that everything was down today without any actual power outage, but this was due to a conservative policy on our part and misleading and vague communication from PG&E. At this point, webhosting and email hosting should be working. If we lose power or it is clear that we will lose power soon, we will post another update here.

Update 10/10 1:30AM: As campus power outage is supposedly imminent, we are shutting down servers again. We expect everything to be down until power is restored, excepting other surprises. The lab will be closed Thursday Oct. 10.

Update 10/11 2:15PM: Power has been restored and we are beginning to power on the OCF servers. We hope to have all services functional as soon as possible. The lab will remain closed and will reopen tomorrow, Saturday Oct. 12 at the normal time, 9am.

Update 10/11 3:00PM: All services should be available at this point. We are monitoring for any lingering problems. If you're having any trouble, send us an email at help@ocf.berkeley.edu.

Monday, September 30, 2019

Increased Disk Quota and More Printing Pages

We have recently undergone an infrastructure upgrade and have doubled the amount of pages you can print per day, from 100 to 200 a semester and 10 to 20 per day!

We have also increased our Disk Quota, from 5 to 15 Gigabytes!

Thursday, September 19, 2019

Scheduled Maintenance on 2019-09-21

The OCF will have scheduled downtime from 9pm - 12am on Saturday 9/21. The hypervisors are scheduled to be restarted to apply security updates. We apologize for any inconvenience this may cause. If you have any issues resulting from the restart, please don’t hesitate to contact OCF staff at help@ocf.berkeley.edu.